TeleVantage 7.0: Features
and Benefits
The Artisoft TeleVantage phone system delivers a superior feature set at a lower
cost of ownership than a proprietary phone system. TeleVantage includes a
robust software PBX, comprehensive messaging capabilities, call centre
functionality, and much more in a single server solution. You get all the
features and flexibility you need to grow your business up to 288 trunks by 720
extensions:
Features:
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Intelligent Call Management
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Powerful Call Center Functionality
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Advanced IP Telephony
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Comprehensive Messaging
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Graphical Desktop Call Control
Open Standards:
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Uses Windows Server 2003 or Windows 2000 Server
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Runs on industry-standard Intel Dialogic voice-processing hardware
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Works with standard analogue phones
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Complies with industry-standard APIs, including Microsoft COM and TAPI
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Supports analog, T1, E1, PRI, BRI, and VoIP trunks
Comprehensive Voice Mail System
With TeleVantage, you don't need to pay extra for basic features such as voice
mail. You get the most comprehensive and advanced voicemail system included as
standard.
Automated Attendant
TeleVantage provides professional, efficient call answering that enhances your
company's image. Callers can dial an extension directly or use the dial-by-name
directory.
Powerful Call Center Functionality
TeleVantage provides the call center functionality you need to maximize
revenues and enhance customer service. With the TeleVantage Call Center,
businesses are able to implement a powerful, flexible solution at a fraction of
the cost of comparable systems.
Comprehensive Call Management
TeleVantage users can screen or route calls or use "follow-me" call forwarding
to ensure that they never miss an important call.
Intelligent Graphical User Interface
TeleVantage enables PC users on the network to see and hear voice messages,
graphically manage their own calls and integrate phone and e-mail messaging.
Graphical System Administration
TeleVantage provides an easy-to-use, Windows-based system administrator
interface, and makes maintaining the phone system as easy as administering your
network.
Web Interface
For non-PC or remote clients, the powerful web interface provides complete
access to the phone and station functionality.
Voice-over-IP Support
Based on the common H.323 standard, the TeleVantage IP gateway allows users to
route calls over the Internet or a corporate intranet. This saves you money by
avoiding long distance and international charges and makes dialing branch
offices as easy as calling an extension down the hall.
Open API
The TeleVantage open API enables you to integrate your phone systems with any
other software or hardware. Your information systems department will also be
able to build custom applications that tightly integrate with your TeleVantage
system.
Experience
For details of our recent Televantage 7 installations, please click here.
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