Home >> Privacy Policy

BPSD Ltd, and our retail brand - Business Phone Systems Direct - is committed to protecting your privacy and will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998). This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

When you complete a purchase online, at this point we will ask for your name, postal address, e-mail address and telephone number. We will also request your payment details, the cards holders address and the final delivery address. This information is transmitted by a secure 128-bit encrypted link to our server, verified by Thawte.

We gather this information to allow us to process your order. The relevant information is then used by us to ship goods or place orders with our suppliers on your behalf. We may pass your name and address on to our suppliers when goods are being sent directly.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service team for research and analysis purposes so that we can monitor and improve the services we provide. We may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

Cookies:
Cookies are alphanumeric identifiers that are stored on your computer’s hard drive through your web browser to enable our database systems to recognise your browser, help us to track visitors on our sites, and to provide innovative shopping features. Cookies cannot contain malicious code or virus' so there are no security worries in enabling these in Internet Explorer or any other browser.

Most web browsers automatically accept cookies. The 'Help' section of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, having cookies disabled will not allow you to take full advantage of our site and all of its innovative features. Therefore we recommend that you turn them on.


We may also collect data should you enter a competition, request a brochure, take part in a survey, request a newsletter or contact via one of the electronic forms provided.

Occasionally we may also use the information we collect to notify you about regarding goods, services and offers we think you may find valuable. At points in our site where we collect personal information from you, we always have the option to opt out of any mailing list and further use of your personal information. If at any later stage you decide you would rather not receive such information please email us.

Does BPSD Ltd share the information it receives?
The only time your information may be passed outside of BPSD Ltd is if goods are being shipped directly from our suppliers. In this instance, we will inform the supplier of your name, company and delivery address. Under all other circumstances, information collected by us on this site will never be sold, rented or loaned to any third parties or companies. Except as part of our fraud checking procedures, to help us prevent illegal transactions. Any personal information stored or collected by BPSD Ltd is held only by BPSD Ltd at:

BPSD Ltd.
8 Durham Lane
West Moore Park Armthorpe Doncaster
S. Yorks
DN3 3FE

How do you protect my information?
All payments taken on the web site are handled by our merchant bank, Bank of Scotland and passed by secure 128-bit encryption. Nothing is held on the same server as your order or account details.

We use a thawte certificate to ensure secure transmission of your information.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.


I want to make a complaint to BPSD / Business Phone Systems Direct:
BPSD Ltd. undertakes to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 48 hours. If you are not happy with the way your complaint is being handled you should write to:

BPSD Ltd.
8 Durham Lane West Moor Park Armthorpe Doncaster
S. Yorks
DN3 3FE


Links:
We may from time to time establish connections with other companies that will enable you to access their web sites directly from our site. We will only provide you with links to high quality, reputable sites which we believe will be of interest and relevance. However please note that such third party sites are not under our control and we do not contribute to the content of such sites.

When you click through to these sites you leave the area controlled by BPSD Ltd. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.


Sale Of Business:
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


Your Consent:
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.


Questions and comments?
BPSD Ltd always welcomes your questions and comments about privacy, please contact us.


Thank you

If you have any questions/comments about our privacy policy, please contact us.